Most agent demos are command lines. Most production agents have humans in the loop somewhere — reviewing outputs, escalating cases, tuning the eval set. That UI is the difference between a system that gets adopted and one that quietly dies. You design it.
What you'll do
- Partner with the engineering lead on each customer engagement.
- Design the operator-facing UI — review queues, eval dashboards, escalation tooling.
- Design the user-facing UI when the agent has one — voice flows, chat surfaces, inline assistants.
- Run usability sessions with the people who'll actually use the system.
- Maintain a tiny, opinionated design system across engagements.
What we look for
- 5+ years of product design, with at least one shipped product you can talk us through.
- Strong systems thinking — you don't paint pixels, you architect screens.
- You can prototype in Figma faster than most engineers can talk.
- Comfortable contracting (we will not be your only client; that's fine).
- You like working directly with engineers and customers, not through a PM.
Nice to have
- Background in voice UX or conversational interfaces.
- You've worked on internal-tools / ops UX before.
- Drawing chops — illustrations, system diagrams, anything but stock icons.